Returns & Exchanges

At Neemans, we want you to walk with total confidence, which is why we offer a hassle-free 7-day return and exchange policy for all unworn footwear in their original packaging. Whether it is a fit issue or a change of heart, we are committed to ensuring your feet find their perfect sustainable match.

Return Process

• 1.
  Initiate Request

  Visit our returns portal and enter your order ID and mobile number to select the items you wish to return or exchange.

• 2.
  Quality Check Preparation

  Ensure the shoes are unused and placed back in their original box with all tags intact to qualify for a full refund or replacement.

• 3.
  Free Doorstep Pickup

  Once your request is approved, our courier partner will arrive at your location within 24-48 hours to collect the package at no extra cost.

• 4.
  Swift Refund Processing

  After the item reaches our warehouse and passes inspection, your refund will be credited to your original payment method or Neemans wallet within 5-7 business days.